A - Booking procedures

“USER” is the final user

“Manager” is the company that owns the parking

  1. Once completed, online bookings through Sorrentoparking.com automatically generate a confirmation voucher.
  2. The USER is requested to make sure that he has taken note of all the information, paying attention to the location position as well as to the telephone number of the parking, in addition to the details regarding the entrance and exit procedures.
  3. The USER is responsible for obtaining through the website the correct information before arriving at the Sorrento Parking. The car parking manager is absolutely not responsible for the non-use of the reservation.
  4. Prices depend on various factors, including the dates of the reservation, the stop duration, the time / date of delivery and / or redelivery of the vehicle.
  5. Parking at Sorrento Parking is always subject to the General Terms and Conditions which, after the booking procedure, are intended as expressly accepted. It’s the customer's responsibility to request the "General Terms and Conditions" for the car park in advance or on arrival at the site.
  6. If the customer is in late with the procedures regarding the normal performance of the service - such as incorrect information or completion of the booking form or the delayed arrival at the car parking without prior notice - this could cause the suspension of the service without reimbursement.
  7. If the USER wishes to reduce the days of parking with respect to the original booking, it will be at the discretion of the Manager to decide the payment of a possible refund net of expenses.
  8. In no case it will be possible to reimburse, even only in part, the amount of a reservation with online payment where the request for reimbursement is received with a certain date after the date of entry booked.
  9. The Manager could cancel a reservation if the parking car is unable to accept it. In such circumstances, if an online payment was made at the time of booking, this will be fully refunded, by crediting the credit card or bank transfer.


B - Rules governing the purchase of products and services - general conditions

“USER” is the final user

“Manager” is the company that owns the parking

Art. 1 - Relationship between USER and MANAGER

YOU express your consent by entering the data requested on the web and YOU are required to comply with all the general conditions contained in this regulation.
This regulation, which must be read and approved in all its parts, shall be considered automatically approved and accepted to allow the termination and validation of the booking procedures.

Art. 2 - Fee for services
The advance payment is allowed with: PayPal account;

Art. 3 - Obligations of the USER and of the holder of the credit card, PayPal account, bank account. The USER undertakes to read, carefully read and accept the contractual clauses referred to in this regulation, as a necessary condition for the purchase, since these are clauses drafted in compliance with articles 3 and 4 of Legislative Decree 185/1999 (distance contract) and art. 12 of the Legislative Decree 70/03 (electronic commerce).

Art. 4 - Limitations of liability
The Manager does not assume responsibility for direct or indirect damages in any way connected to its service. The Manager undertakes to provide the Competent Authorities all the information in its possession in order to allow the identification and prevention of any offenses committed through the network.

Art. 5 - Regulation of parking

5.1 - Upon arrival at Sorrento Parking and simultaneously with the vehicle parking (car or scooter), the User will be issued with a coupon showing the vehicle's registration number (car or scooter) on the day and time of entry;

5.2 - The coupon is a recognition sign and a title of legitimation, which enables the owner to the pick up the vehicle / scooter. Any consequence deriving from the loss of the coupon is charged to the customer / depositor;

5.3 - The cars / scooters will be carried out only in the parking areas and exclusively by the parking staff and customers are not allowed to access them;

5.4 - The Manager is not responsible for damage to cars / scooters if the integrity of vehicles has not been verified at the time of the deposit or any damage that has been reported to the authorized staff at the time of collection;

5.5 - The Manager does not accept posthumous disputes after leaving the car parking.

5.6 - The Manager is not responsible for theft of accessories, luggage or objects left in cars and scooters. There is no insurance for the theft of cars and / or scooter. Parking is insured for civil liability only.

5.7 - From the closing time until the reopening time the Manager is not responsible for parked vehicles;

Art. 6 - Cancellations

The User can cancel and / or modify the reservation only up to 24 hours before the time scheduled for his arrival by sending an email to [email protected] In the event of timely communication, the Manager will return to the User the full amount in the same way of the booking. In case of cancellation more than 24 hours before the scheduled time of arrival, the User will not be entitled to a refund of the price paid.

Art. 7 - General

7.1 - The USER declares and acknowledges having read these conditions in their entirety. Access to any of the services provided through the site sorrentoparking.com and other websites linked implies acceptance, without any reservation by the USER, of these general conditions of use.
In some cases, the Manager decides not to apply one or some of the aforementioned forecasts. This does not imply that the Manager cannot equally apply one or all of these provisions where it’s appropriate.

7.2 - In the event that any of the above provisions is inapplicable, the others will continue to have full effect.

7.3 - In the event that services have been purchased on behalf of a third party, the consent to these terms and conditions is understood to be given for itself and as a representative of the third party.

7.4 - The Manager reserves the right, whenever it deems it necessary, to amend and / or supplement these Terms and Conditions. The updated version will be available on the website www.sorrentoparking.com and linked sites, or can be requested directly from the Manager.

Art. 8 - The Court of Torre Annunziata will have exclusive jurisdiction for any disputes arising from the interpretation and execution of the agreement

Art. 9 - Privacy
The data entered will be processed for the sole purpose of providing the requested information and the same will be processed electronically in compliance with the principles established by the Privacy Code (Legislative Decree 196/2003).